PRIVACY POLICY AGREEMENT
1. Introduction
Klein Sports Performance, LLC ("Klein Sports," "we," "us," or "our") is committed to protecting the privacy of our users. This privacy policy describes how we collect, use, and share information when you use our digital training software ("the App"). By using the App, you consent to the collection, use, and sharing of your information as described in this privacy policy. If you do not agree
with the terms of this privacy policy, please do not use the App.
Klein Sports is dedicated to providing innovative and effective training software to help users achieve their sports performance goals. To provide a customized and personalized training experience, we collect certain information about our users. We respect your privacy and are committed to protecting your personal information. We will never sell your personal information to third parties.
Instead, we use your information to provide and improve our services and to communicate with you. This privacy policy will inform you of the type of information we collect, how we use it, and how we protect it.
2. Information Collected
Klein Sports Performance, LLC collects two types of information when you use our App: personal information and non-personal information.
Personal Information
We collect the following personal information from you when you register an account and use the App:
Name
Age
Height
Weight
Email
We use this information to create and maintain your account, to communicate with you about your account and our services, and to provide you with customized training plans and other features of the App.
Non-Personal Information
In addition to personal information, we may collect non-personal information about you and your device when you use our App, including:
General behaviors inside and outside of the app
We use this information to improve our services and to personalize your training experience. This information is collected in a manner that does not personally identify you.
Please note that we may combine personal and non-personal information to create aggregated data that does not personally identify you. We may use this aggregated data for any lawful purpose.
We take reasonable steps to ensure that the personal and non-personal information we collect is accurate, complete, and up-to-date. We also take measures to protect this information from unauthorized access, use, or disclosure.
If you have any questions about the information we collect, please contact us at the email provided in the "Contact Information" section.
3. Use of Information
Klein Sports Performance, LLC uses the information we collect to provide, maintain, and improve our App, and to communicate with you about our services. We may also use your information to:
Personalize your training experience in the App
Analyze trends and usage patterns to improve our App
Develop new features and services
Verify your identity when you log into your account
Comply with applicable laws, regulations, and legal processes
We may also share your personal information with third-party service providers who assist us in operating our App and providing our services. These third-party service providers are contractually obligated to protect the confidentiality and security of your personal information and to use it only for the purposes for which we disclose it to them.
We will not sell, rent, or share your personal information with third parties for their marketing purposes.
In addition to the above, we may use and disclose non-personal information for any lawful purpose.
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that:
There are security and privacy limitations inherent to the Internet which are beyond our control; and the security, integrity, and privacy of any and all information and data exchanged between you and us through the App cannot be guaranteed.
If you have any questions about how we use and share your information, please contact us at the email provided in the "Contact Information" section.
4. Data Retention and Deletion
Klein Sports Performance, LLC will retain your personal information for as long as necessary to fulfill the purposes for which we collected it or as required by applicable laws and regulations. We will delete your personal information when it is no longer needed for these purposes, or when you request us to do so.
You may request to delete your personal information by contacting us at the email provided in the "Contact Information" section. We will respond to your request within a reasonable timeframe, and we may require additional information from you to verify your identity and to process your request.
Please note that deleting your personal information may prevent you from using certain features of our App, and it may also affect our ability to provide our services to you.
Even after we delete your personal information, it may remain on backup or archival media for legal, tax, or regulatory purposes, or for legitimate business purposes.
If you have any questions about our data retention and deletion practices, please contact us at the email provided in the "Contact Information" section.
5. Third-Party Links and Services
Our App may contain links to third-party websites, services, or applications that are not owned or controlled by Klein Sports Performance, LLC. We are not responsible for the privacy practices of these third-party services or their content, and we encourage you to review their privacy policies before providing them with any personal information.
We may also use third-party services and technologies to provide certain features of the App, such as analytics and advertising. These third-party services may use cookies, web beacons, and other technologies to collect information about your use of the App and other websites or applications. We do not control these third-party services, and their use of your information is governed by their
own privacy policies.
Klein Sports Performance, LLC is not responsible for the privacy practices or content of any third-party websites, services, or applications, and we do not endorse any third-party services or their content. We encourage you to read the privacy policies of any third-party services you use in conjunction with our App.
If you have any questions about our use of third-party services, please contact us at the email provided in the "Contact Information" section.
6. Changes to Privacy Policy
Klein Sports Performance, LLC reserves the right to modify this Privacy Policy at any time without prior notice. We will post the updated Privacy Policy on our App and indicate the date of the latest revision. Your continued use of our App after we have posted the updated Privacy Policy will constitute your acceptance of the revised terms.
We encourage you to periodically review this Privacy Policy to stay informed about our data collection, use, and sharing practices. If you do not agree to the revised terms, you should stop using our App and contact us to request deletion of your personal information.
If we make any material changes to this Privacy Policy that affect your rights, we will notify you through the App or via email before the changes take effect.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at the email provided in the "Contact Information" section.
7. Security
Klein Sports Performance, LLC takes reasonable measures to protect your personal information from unauthorized access, use, disclosure, or alteration. We use industry-standard encryption and security protocols to protect your personal information, and we store your personal information on secure servers that are protected by firewalls and other security technologies.
However, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
If you have any questions about our security measures, please contact us at the email provided in the "Contact Information" section.
In the event of a data breach that affects your personal information, we will notify you as required by applicable law. We will also take steps to mitigate the effects of the data breach and to prevent future breaches from occurring.
8. International Data Transfers
Klein Sports Performance, LLC is based in the United States, and the App is intended for use by individuals located in the United States. If you are accessing the App from outside the United States, your personal information may be transferred to, stored, and processed in the United States, where our servers and central database are located.
By using the App, you consent to the transfer of your personal information to the United States and other countries where we operate, which may have different data protection laws than those in your country of residence. We will take appropriate measures to ensure that your personal information receives an adequate level of protection, such as using standard contractual clauses approved by
the European Commission for the transfer of personal data outside the European Economic Area.
If you have any questions or concerns about international data transfers, please contact us at the email provided in the "Contact Information" section.
9. Children’s Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13, and we do not target our services to children under the age of 13.
If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information from our records as soon as possible. If you believe that we may have collected personal information from a child under the age of 13, please contact us at the email provided in the "Contact Information" section.
If you are a parent or legal guardian of a child under the age of 13 who has used the App, please contact us at the email provided in the "Contact Information" section to request that we delete any personal information we may have collected about your child. We may ask you to provide proof of your relationship to the child before taking any action.
10. California Privacy Rights
Under California Civil Code Section 1798.83, California residents have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to the email provided in the "Contact Information" section.
California law also requires us to disclose how we respond to "Do Not Track" requests from users. At this time, we do not respond to "Do Not Track" signals or other mechanisms that provide consumers with the ability to opt out of the collection of personal information.
If you are a California resident and would like more information about your privacy rights, please see our Privacy Notice for California Residents or contact us at the email provided in the "Contact Information" section.
11. Contact Information
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:
Klein Sports Performance, LLC
1680 Hero Way
Austin, TX, USA 78641
You may also contact us by phone at (402) 604-5466 or by using the contact form on our website.
We will make every effort to respond to your inquiry within a reasonable timeframe and address any concerns you may have.